84% of the consumers claim they trust online reviews as much as they do personal recommendations
88% of people say that online reviews have had a major impact on their buying decisions in the past.
88% of consumers claim good ranking reviews to make them trust a local business more
92% of the overall B2B buyers will more likely purchase from a business after reading a trusted review
94% say that an online review has convinced them avoid a business. Moreover, businesses risk losing almost 22% of customers due to a single negative feedback.
Want to convert your website visitors into leads and sales? You need to built TRUST. And you can do that by managing your online reputation.
With our advanced review generation solution, you can easily connect any CRM and automatically request your clients/customers to leave a review (or product/service) via SMS or Email.
These review requests can be sent by anyone on your team, if and when required.
With automated one-click review generation on multiple leading sites, you can control the right review balance across different sites. Umbrella Local Agency works with numerous publishers.
Got a negative feedback from your customer? Manage it directly in private.
You can evaluate team performance with promoter & detractor scoring – team scorecard.
Also, you can easily manage and monitor your business reviews with a review stream that works in real time.
You will even be able to maintain conversation history as well as track customer activity right from “hello” to “thank you”.
Managing your brand's reputation in the online world has become more important than ever before.
Businesses with a poor review ranking miss out on a huge section of their target audience, which is why our experts would love to help you improve your review ranking.
Contact our experts TODAY!
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